Data & Privacy
betjd Privacy Policy
Your privacy matters to betjd. This policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you hold as a betjd player in Bangladesh.
Overview
betjd ("we", "us", "our") is the operator of the online gaming and sports betting platform accessible at betjd.org. This Privacy Policy describes how betjd collects, stores, uses, and protects personal data provided by players and visitors in the course of registering an account, making deposits and withdrawals, playing games, and interacting with the betjd platform in any way.
By registering an account with betjd or by continuing to use the betjd platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. If you do not agree with this policy, you must not use the betjd platform.
1. Information We Collect
betjd collects personal data across three main categories: information you provide directly when you register or interact with the platform, information generated automatically by your use of the platform, and information received from trusted third-party partners where necessary for account verification or payment processing.
When you register an account, verify your identity, make deposits or withdrawals, or contact betjd support, you may provide the following personal data:
- Full name, date of birth, and nationality as provided during registration or KYC verification.
- Contact details including email address and mobile phone number (used for account communications and OTP verification).
- Identity documents: National ID card, passport, or equivalent government-issued document where required for KYC compliance.
- Payment method information: mobile wallet identifiers (bKash, Nagad, Rocket, Upay numbers) and card details (where card payment is used). betjd does not store full card numbers — card processing is handled by PCI-DSS compliant payment processors.
When you access or use the betjd platform, certain technical and behavioural data is collected automatically, including:
- Device information: device type, operating system version, browser type, and unique device identifiers.
- Network data: IP address, approximate geographic location (country/city level, not precise GPS coordinates), and connection type.
- Session data: pages visited, games played, time spent on each session, betting and wagering history associated with your account.
In certain circumstances betjd may receive personal data about you from trusted third-party sources, including:
- KYC and identity verification partners used to confirm player identity and age.
- Payment processors and mobile money operators (bKash, Nagad, Rocket) where transaction confirmation data is shared.
- Fraud detection and anti-money laundering screening services as required by our compliance obligations.
2. How We Use Your Information
betjd uses the personal data it collects for the following purposes. Each purpose is paired with the legal basis upon which betjd relies to carry out that processing activity.
3. Legal Basis for Processing
betjd processes personal data on one or more of the following legal bases, depending on the nature of the processing activity involved:
The majority of betjd's data processing activities are necessary for the performance of the contract between betjd and the player — specifically, to operate the player's account, process their deposits and withdrawals, and deliver gaming services. Without processing the data in these categories, betjd cannot provide its services.
Certain processing activities are required by law, including KYC identity verification, anti-money laundering (AML) monitoring, transaction record keeping, and the detection and reporting of suspicious activity. betjd processes data for these purposes regardless of player consent, as these are mandatory compliance obligations.
Where betjd's legitimate interests in operating a secure, fair, and commercially sustainable gaming platform do not override your fundamental privacy rights, betjd may process data for purposes such as fraud prevention, security monitoring, platform improvement, and communicating with players about changes relevant to their account. betjd does not rely on legitimate interests to process sensitive personal data.
4. Sharing Your Personal Data
betjd does not sell, rent, or trade your personal data to third-party marketers or advertisers under any circumstances.
betjd shares personal data with third parties only where necessary for the operation of the platform and in compliance with applicable law. The categories of third parties with whom betjd may share data are limited to the following:
- Payment service providers and mobile money operators (including bKash, Nagad, Rocket, Upay, Visa, and Mastercard processors) for the sole purpose of processing deposits and withdrawals associated with your account.
- KYC and identity verification service providers engaged to confirm player identity and age in accordance with betjd's compliance obligations.
- Fraud prevention, security, and AML screening partners used to protect the integrity of the betjd platform and its player community.
- Law enforcement, regulatory authorities, or courts where betjd is legally required to disclose personal data in response to a valid legal process, court order, or regulatory demand.
5. Cookies and Tracking Technologies
betjd uses cookies and similar lightweight tracking technologies to deliver a consistent, personalised, and secure experience on the platform. Cookies are small text files placed on your device by your browser when you visit betjd.org.
- Essential cookies: required for the platform to function correctly. These include session authentication cookies that keep you logged in across pages and security tokens that protect against cross-site request forgery. Essential cookies cannot be disabled without breaking core platform functionality.
- Functional cookies: remember your platform preferences such as language settings and notification preferences to provide a more tailored experience on subsequent visits.
- Analytics cookies: collect anonymised, aggregated data about how players navigate and use the betjd platform. This data is used solely to improve platform performance and user experience and does not identify individual players.
You may manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the betjd platform. Essential cookies necessary for security and session management cannot be disabled without preventing you from using the platform.
6. Data Retention
betjd retains personal data for as long as is necessary to fulfil the purposes for which it was collected, to comply with applicable legal and regulatory obligations, and to resolve any disputes or enforce betjd's agreements. In practice, this means that account data (including transaction records and KYC documents) is retained for a minimum of five years following account closure, in accordance with standard anti-money laundering record-keeping requirements applicable to online gaming operators.
Where betjd no longer has a lawful basis to retain your personal data, it will be securely deleted or anonymised in accordance with betjd's internal data destruction procedures. If you request deletion of your account and personal data, betjd will process your request within a reasonable timeframe, subject to any legal retention obligations that require betjd to retain certain categories of data for a defined minimum period.
7. Your Privacy Rights
As a betjd player, you have the following rights in relation to your personal data. To exercise any of these rights, contact betjd's support team at [email protected] with a clear description of your request. betjd will acknowledge your request within 5 business days and aim to fulfil it within 30 days, subject to any legal or regulatory constraints.
- Right of access: request a copy of the personal data betjd holds about you, together with information about how it is processed.
- Right to rectification: request correction of inaccurate or incomplete personal data betjd holds about you.
- Right to erasure: request deletion of your personal data where betjd no longer has a lawful basis to retain it, subject to legal retention obligations.
- Right to restriction: request that betjd restricts the processing of your personal data in certain circumstances, for example while a dispute is being resolved.
- Right to object: object to the processing of your personal data where betjd relies on legitimate interests as its legal basis, and where your particular situation justifies an objection.
betjd will not charge a fee for processing reasonable data rights requests. Where a request is manifestly unfounded or excessive, betjd reserves the right to charge a reasonable administrative fee or decline to act on the request, with written reasons provided.
8. Data Security
betjd implements a range of technical and organisational security measures to protect personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include industry-standard 256-bit SSL/TLS encryption for all data transmitted between your device and betjd's servers, encrypted storage of sensitive data at rest, strict internal access controls that limit who within betjd can access player data, and regular security assessments of the platform and its underlying infrastructure.
While betjd takes all reasonable precautions to secure your personal data, no data transmission over the internet or method of electronic storage is completely risk-free. betjd strongly encourages players to use strong, unique passwords for their betjd account, to keep their login credentials strictly confidential, and to contact betjd support immediately at [email protected] if they suspect any unauthorised access to their account.
9. Children and Minors
betjd's platform is strictly intended for adults aged 21 and above. betjd does not knowingly collect or process personal data belonging to any person under the age of 21. If betjd becomes aware that personal data has been collected from an individual below the minimum age, betjd will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered an account with betjd, please notify betjd immediately at [email protected].
10. Changes to This Privacy Policy
betjd reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory guidance, or betjd's data processing practices. Where changes are material, betjd will make reasonable efforts to notify registered players via the email address associated with their account or via a notice displayed on the betjd platform before the changes take effect.
The date of the most recent revision is displayed at the top of this page. Your continued use of the betjd platform after any revision to this Privacy Policy constitutes your acceptance of the updated policy. We encourage you to review this page periodically so that you are always aware of betjd's current data practices.
11. Contact and Data Enquiries
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a concern about how betjd handles your personal data, please contact betjd's support team. betjd is committed to responding to all privacy-related enquiries promptly and transparently.
Explore betjd Responsibly
Your privacy is protected at betjd. Browse our games, read our FAQ, or learn about our responsible gaming commitments. For players aged 21 and above only.